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Braunschweig Municipal Hospital places order for digital patient portal

Consortium of UNITY AG, m.Doc GmbH and Teletracking GmbH develops innovative total solution

Braunschweig, February 17, 2022: The Braunschweig Municipal Hospital (SKBS) has announced the launch of a digital patient portal with a platform for capacity management and patient flow. The consortium of UNITY AG, m.Doc GmbH and Teletracking GmbH is developing a comprehensive solution that will enable patients to manage their appointments and records online in the future, while the hospital will benefit from automated management of capacities, resources and workflows.

In the future, patients at Braunschweig Municipal Hospital will be able to make their appointments online and exchange necessary documents digitally with the hospital. They will be assisted by app in navigating the hospital grounds, can select their meals by app, receive information about their treatment on their smartphone, and much more. This also includes comprehensive support for any follow-up care that may be required, with digital booking of care places and forwarding of documents to follow-up care facilities.

“Not only will our patients benefit from better services, but the hospital’s employees will also be relieved of coordination tasks by the introduction of this innovative overall solution. Our goal of ‘Focusing on people’ will receive an important boost from this project,” emphasizes Dr. Andreas Goepfert, managing director of the hospital.

SKBS is handing over the project, which is funded by the Hospital Future Act, to a consortium led by UNITY AG, a consulting firm experienced in digital transformation projects. UNITY AG will implement the solution based on the software and expertise of m.Doc GmbH, the market leader in patient portals in Germany with its Smart Clinic, and TeleTracking GmbH, the market leader for patient flow and capacity management software. “Here, leading companies in their field have joined forces in a unique partnership to implement this challenging project in one of Germany’s largest hospitals,” explains Tomas Pfänder, a member of the Executive Board at UNITY AG.

“To think and implement the introduction of a patient portal in such a holistic way is outstanding. The Braunschweig Municipal Hospital will certainly become a role model in the German hospital landscape. We are very pleased to have played a part in this,” emphasizes Admir Kulin, Managing Director of m.Doc GmbH.

“We consider the jointly implemented project to be trend-setting for hospitals in Germany. Due to the increased efficiency in hospital operations, the staff now has more time for what is essential – patient care.” Chris Johnson, Co-CEO at TeleTracking Technologies.

“By introducing a patient portal, we enable holistic digital communication with patients both before and after their stay in the hospital. In addition, thanks to the portal, the structured transfer of documents to aftercare facilities is also ensured,” adds Dr. Raimar Goldschmidt, CEO of


Braunschweig Municipal Hospital places order for digital patient portal
A groundbreaking step for digitization in healthcare. Admir Kulin, managing director of m.Doc GmbH, Tomas Pfänder board member at UNITY, Christopher Johnson, co-CEO at TeleTracking Technologies, Dr. Andreas Goepfert, managing director of the hospital, Dr. Raimar Goldschmidt, managing director of, Dr. Tobias von Bargen, manager at UNITY.

Photo credit: Klinikum Braunschweig/Anna Tomelleri

About Klinikum Braunschweig

With 1,475 fully inpatient planned beds as well as 24 partially inpatient planned beds and 4,274 hospital employees (almost 5,000 including subsidiaries), Klinikum Braunschweig is one of the largest employers in the region. As a maximum-care hospital at university level, it serves the Braunschweig region with a population of around 1.2 million.

With 21 clinics, 10 independent clinical departments and 7 institutes, almost the entire spectrum of medical disciplines is covered. Each year, more than 65,000 patients are treated as inpatients and about 200,000 as outpatients.


UNITY is a product-neutral management consultancy for innovation and digital transformation. It increases the innovative power and operational excellence of its clients. For 15 years, UNITY has been engaged in the entire healthcare market with the goal of using digitalization for the benefit of patients. This makes the management consultancy the right partner for acute and rehabilitation clinics as well as for companies in the medical technology and pharmaceutical industries that want to stay one step ahead of the competition with outstanding products and services in the future. By transferring the knowledge gained from a large number of process optimization projects in the manufacturing industry, UNITY meets the current challenges in hospital operations. With 330 employees, the company is represented at 15 locations worldwide and carries out customer projects around the globe. More at:

About m.Doc

Founded in 2016, m.Doc is a digital healthcare pioneer from Cologne, Germany, that provides numerous digital solutions for clinics, rehabilitation and care facilities, and doctors’ offices based on its Smart Health Platform. The company is at the center of a strong and steadily growing partner network that paves the way for digital innovations in the healthcare system. With its solutions tailored to the needs of the industry, m.Doc makes efficient care possible and thus gives doctors, nurses and medical staff more time for what is important: the patient. More at:

About TeleTracking Technologies GmbH

TeleTracking Technologies is a hospital software and services company specializing in patient flow planning and management. TeleTracking is the market leader for healthcare management applications and offers a comprehensive portfolio to increase efficiency in hospitals. This is made possible by targeted insights into individual care processes, greater transparency and traceable data. For over 30 years, healthcare professionals and decision makers worldwide have relied on TeleTracking solutions to manage capacity, resources and patient assignments in clinical care chains. For more information about TeleTracking and TeleTracking technology, please visit our website:


The hospital founded its subsidiary in 2018 with the goal of accelerating the hospital’s transformation. With its own spin-off, Klinikum has made it its mission to advance digital solutions for hospitals. Be it apps, visionary processes for telemedicine, diagnosis, virtual reality, service robotics or new digital care models – for more efficient processes in diagnosis and therapy and for the demands of the patient of today and tomorrow.

Press contact
Stefanie Berger
m.Doc GmbH | Ursulaplatz 1 | 50668 Cologne, Germany
Tel: +49 (0) 221 / 669 637 00