The video consultation integrated into the m.Doc patient portal of the Smart Health Platform enables patients and healthcare professionals to communicate with each other via a secure, encrypted connection. The solution is data protection Cert-certified and is listed with both the National Association of Statutory Health Insurance Physicians (KBV) and the National Association of Statutory Health Insurance Funds (GKV), which means that telemedical video consultations can be billed.
Advantages of video consultations
1. Secure communication via encrypted connection
The video consultation ensures secure and confidential communication between patients and professionals via an encrypted connection that meets data protection requirements.
2. Certification and recognition
The video consultation is data protection Cert-certified and listed with the National Association of Statutory Health Insurance Physicians (KBV) and the National Association of Statutory Health Insurance Funds (GKV). This certification underlines its reliability and quality in telemedicine and at the same time enables the video consultation to be billed to the statutory health insurance funds.
3. Flexibility and comfort for patients
Patients can take part in the video consultation from the comfort of their own home. This reduces long journeys and waiting times at the clinic and makes it easier to access medical care.
4. Efficient use of resources for the clinic
Video consultations enable healthcare professionals to use their time more efficiently and to work more flexibly. Patients can be cared for without being physically present in the clinic, which optimises resource planning and makes clinic operations more economical.