Adobe Stock / Drobot Dean / Summit Art Creations / 

ABOUT US

We create the future of e-health

Efficient care through digital innovation

m.Doc is revolutionising healthcare

Adobe Stock / Gorodenkoff

m.Doc, a digital healthcare pioneer founded in Cologne in 2016, develops and distributes digital solutions for clinics, rehabilitation and care facilities based on its smart health platform. The company is at the centre of a strong and constantly growing partner network that paves the way for digital innovations in the healthcare system. m.Doc’s tailored industry solutions enable efficient care, giving doctors, nurses and medical professionals more time for what matters: the patient. The central product solution is the m.Doc patient portal. It supports hospital staff and patients before, during and after their stay via a personalised user interface. The patient portal is available to patients on the web and as an app. The m.Doc patient portal ensures secure communication between all parties involved during the patient journey and digitally integrates patients into the processes of their hospital stay. 

CompuGroup Medical acquires m.Doc

A new era of digital patient communication

Since September 2023, CompuGroup Medical SE & Co. KGaA  sole owner of m.Doc GmbH. The next phase of technical and economic development has been initiated with CGM. The customers of both companies benefit from this strong partnership. While interoperability with all common hospital information systems and the strong partnerships at m.Doc remain in focus, project management, sales strength, reach and links to outpatient care are being strengthened.

CGM worldwide

The headquarters are in Koblenz.

Stellar Polaris, Polar or even the North Star – there are many names for the brightest star in the constellation of the Little Bear, which is also often called the Little Dipper. And it is precisely this brightness that makes the North Star so special. It was used as a point of orientation, especially in seafaring, and has thus served as a safe guide for many a ship.

That is precisely why we use the North Star as a synonym for the overarching goal that we want to achieve: Digital First – the patient-centred and cross-organisational digitalisation of the healthcare system. Nobody should suffer or die just because medical information is missing, somewhere, at some point. We want to shape and help to define this goal as a team.

However, much like the seafarers of old, we often find ourselves ‘out at sea’ without a point of reference. This is because no one has ever travelled the path we are taking before. To ensure we don’t lose sight of our goal and get lost in the vastness and shallows of the healthcare system, we need a fixed point – our North Star, which always shines brightly for us.

Our Northstar

WHY

Nordstern

Our key messages

HOW

We have understood

We are constantly learning and contribute our experience and in-depth knowledge.

We communicate openly and transparently.

We act in a committed and success-oriented manner in our projects, with specific goals.

We develop relevant added value for our target groups.

We are part of a strong e-health community

CGM is THE major solution provider with: its own AIS systems, HIS and rehab systems, pharmacy software, software for the social sector and a patient portal.

With their unique intersectoral customer base, CGM and m.Doc have a unique selling point in Europe.

We will continuously expand our strong partner network.

CGM and m.Doc together offer the widest reach in referral management.

Your project in good hands

The introduction of a patient portal is NOT an IT project, but rather a holistic transformation.

We bring many years of experience in project management to the table.

With an eye to the future, we design cross-project teams using our decades of know-how and state-of-the-art methodologies.

We recommend a step-by-step implementation and consistently implement the corresponding innovations with you.

We are here for you

Let's get started and implement the digital transformation together.

We offer the best possible personal and digital service.

We have the right solutions for all entry points in intersectoral patient care.

Best Practice Rehabilitation: Through the interaction of our applications, we generate concrete patient benefits, for example in therapy planning.

We shape progress

We are in the cloud – it is the future of intersectoral digitisation.

We integrate across platforms into the existing IT structures of hospitals.

We have a wide range of partner services and applications and are expanding them.

We offer open interfaces and a high degree of standardisation.

What we do

WHAT

WE...
...have a good, centrally documented overview of the modules and the individual use cases with the playbook.
WE...
...have a centralised roadmap including deadlines.
WE...
...know the added value for the individual
WE...
...know the added value for the individual professional groups in the hospital and for the patient and have documented it.
WE...
...have an intersectoral network between upstream and downstream service providers and hospitals.
WE...
...offer interfaces (ISIK 2, FHIR) to third-party systems beyond the CGM and m.Doc world.
WE...
...have partners like Recare, Thieme, Nubedian and ValidatedID.
WE...
...exchange ideas with our customers and cultivate the community.
WE...
...formulate process standards, standard forms and standard process flows that we use during implementation.
WE...
...have been active in the patient portal market since 2016 and have project management standards (agile and PMI methodologies).
WE...
...have a step-by-step implementation plan for pilot clinics.
WE...
...have a cloud solution that does not require a great deal of installation work; this way we create independence for the customer and faster implementation.
WE...
...have an academy that enables clinics to unlock the potential of the patient portal and independently implement further use cases.
WE...
...have a platform that is intuitive and user-friendly.
WE...
...offer patients the opportunity to actively participate in their own health.
WE...
...also offer relevant support for the patient portal beyond the go-live.
WE...
...offer all data (e.g. vital signs, documents, medication plan) on the platform that is relevant for the respective target group.
WE...
...offer the possibility to automate processes and integrate AI.
WE...
...have a modular SaaS model so that customers can flexibly scale the software to their needs.
Previous slide
Next slide